In this case, the restrictions are set by the electronic wallet. We recommend contacting the electronic wallet support directly to determine the possible reasons for the difficulty.
Funding of the account
Typically, payments from electronic wallets are credited to your trading account instantly. Depending on the workload of the payment systems, it may take a little longer in some cases.
This difficulty may be due to a local malfunction in the application. Please follow these steps:
1. Check the quality of your internet connection. Try connecting to a different network.
When sending cryptocurrency, please exercise caution and carefully check the information.
The time it takes for the cryptocurrency to be credited to your account depends on the speed of the blockchain network and in some cases can take up to 3 hours.
Please note that deposit and withdrawal methods may vary depending on the country of registration for the Personal Account.
Please follow these steps:
Making a deposit using a new card may be difficult for the following reasons:
1. An error occurred on the side of the bank that issued the card. You need to contact the bank's support.
Typically, when making a deposit with a bank card, funds are credited to the trading account within a few minutes.