What should I do if the system did not redirect me to the electronic wallet page to complete the payment?
This difficulty may be due to a local malfunction in the application. Please follow these steps:
1. Check the quality of your internet connection. Try connecting to a different network.
2. Update the Libertex application to the latest version or use the browser version at app.libertex.org.
3. If you are using the browser version, clear your browser's cache or use Incognito mode.
After completing all procedures, try the payment again. If the difficulties persist, please contact the operator or send step-by-step screenshots of your actions to the email address [email protected] and we will investigate the situation as soon as possible.
This difficulty may be due to a local malfunction in the application. Please follow these steps:
1. Check the quality of your internet connection. Try connecting to a different network.
2. Update the Libertex application to the latest version or use the browser version at app.libertex.org.
3. If you are using the browser version, clear your browser's cache or use Incognito mode.
After completing all procedures, try the payment again. If the difficulties persist, please contact the operator or send step-by-step screenshots of your actions to the email address [email protected] and we will investigate the situation as soon as possible.