This is a global website and is not directed at residents of any particular country or intended for distribution to or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Please consider the relevant laws and regulations in your country of residence before opening an account with Libertex, as restrictions may apply. For more detailed information, please follow the link. About the company

Search the Knowledge Base

Libertex Portfolio Libertex Portfolio

Libertex Portfolio (8)
What is Split on Libertex Portfolio account?
What are the key differences between Libertex Portfolio and Libertex?
Reducing the volume of an active investment
Trading time
Paid dividends
See all articles

Payments Payments

Funding of the account (8)
Depositing funds using EchelonPay, USDT (TRC-20)
'Transfer to bank card' deposit method for Ukraine
Conversion rate when depositing or withdrawing
How can I fund my account?
How to transfer funds between accounts in the Personal Account (internal transfer)?
See all articles
Withdrawal (11)
Withdrawing funds from a trading account using method 'Transfer to bank card' for Ukraine
How do I withdraw funds from my trading account?
Currency rate for withdrawal of funds
How long does it take to process my withdrawal request?
Can I withdraw funds to my companion's / friend's account?
See all articles
Verification and request for documents (10)
How to provide a Neteller screenshot for verification
How to provide a Skrill screenshot for verification
What should I do if I receive a request for scans of my passport/identity card or other documents (mobile version)?
Submission of documents (with instructions)
What should I do if I receive a request for scans of my passport/identity card or other documents (web version)?
See all articles

Terminals Platforms

Libertex (37)
Setting Take Profit and Stop Loss orders on the chart in the mobile app
What should you do if the system considers you to be a robot?
Trading Ideas
Bid and Ask prices in Libertex
Smart Choice
See all articles
MetaTrader 4 (12)
What is Split on MT4 account?
How can I find out my investor password for the MT4 and MT5 platforms?
Which Server may I choose at the moment of logging into the MT4 session?
How to connect to a MetaTrader 4 platform from a commercial account from a PC?
How to Install MT4 and MT5 on MacOS?
See all articles
MetaTrader 5 (2)
What Time Zone shows up on MetaTrader 5™?  Can I change it?
How to Install MT4 and MT5 on MacOS?
See all articles

Trading operations Trading operations

Financial claims on Libertex accounts (9)
The market is moving my way, but my transaction is still out of the money. How can that be?
Can an order be executed at a different price?
The Libertex terminal does not work properly. What should I do?
How do I calculate my transaction's profit or loss?
My transaction has been closed automatically, though I did not authorize it. How come this could happen?
See all articles

Miner Miner

FAQ (11)
What will happen if I launch the miner on two different devices using a single account?
How can I increase mining speed?
Why does the amount of my mining reward vary?
Why do I have to relaunch the miner every 4 hours?
My mining speed has slowed. Why?
See all articles

MAEX MAEX

About us (MAEX) (2)
KYC on MAEX Limited
About the company
See all articles
Payment operations (MAEX) (5)
Submission of documents (with instructions)
What should I do if I receive a request for scans of my passport/identity card or other documents (web version)?
What should I do if I receive a request for scans of my passport/identity card or other documents (mobile version)?
How to withdraw funds
How to deposit funds in an account
See all articles
Personal Cabinet (MAEX) (2)
How do I reset the password for my account?
How to transfer funds between accounts in the Personal Account (internal transfer)?
See all articles
Promotions and bonuses (MAEX) (2)
Bonus funds and bonus account
See all articles
Libertex (MAEX) (5)
The Libertex terminal does not work properly. What should I do?
How do I change my Libertex demo account balance?
What is Multiplier and how does it work?
What are the general financial instrument trading conditions?
A CFD trade has expired, how could this happen?
See all articles
Libertex Portfolio (MAEX) (8)
Minimal investment amount for Libertex Portfolio
Commission for investments made with Libertex Portfolio
Increasing volume of an active investment
Paid dividends
Trading time
See all articles
MetaTrader (MAEX) (5)
How to connect to a MetaTrader platform from a commercial account from a PC?
Which is the difference between MetaTrader Instant and Market?
Which leverage can I choose on MetaTrader platform?
What Time Zone shows up on MetaTrader? Can I change it?
How does expiration work with CFD instruments on MetaTrader accounts?
See all articles
Trading operations (MAEX) (12)
When I try to make a transaction, I get the No Quote Available message. What does this mean?
Can an order be executed at a different price?
Increasing an Active Trade Amount
Auto-Increase in Libertex platform
Why are your CFD quotes different from other sources?
See all articles
Cloud Miner (MAEX) (11)
Where are the Bitcoins mined?
Why can't I withdraw my coins?
How can I use the cryptocurrency I have earned from mining?
Why do I have to undergo verification?
The funds were withdrawn from the miner but have not yet appeared in my wallet
See all articles