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Payments Payments

Funding of the account (6)
How can I fund my account?
There was en error when processing my deposit. What should I do?
I have funded my account through wire transfer, but the funds have not been credited to my trading account yet. What should I do?
I sent funds via wire transfer, but I forgot to specify my Trading Account Number or specified it incorrectly. What should I do now?
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Withdrawal (9)
How do I withdraw funds from my trading account?
Currency rate for withdrawal of funds
How long does it take to process my withdrawal request?
Can I withdraw funds to my companion's / friend's account?
Can I withdraw funds if I have open positions?
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Verification and request for documents (5)
You have requested a scanned copy of my ID/passport, my credit card, etc. What should I do?
What documents should I provide when I have document request?
Why can not I trade? The system says that trade is blocked.
I was asked to provide documents for verification. Why should I provide them and how safe is it?
How long does it take to check documents?
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