Verification process for crypto withdrawals
Please pay attention to the following steps that you need to pass when creating a withdrawal request to your new crypto-wallet.
- Press on 'Withdraw Funds' - 'Withdrawal requests' - 'New request'. Choose the account number, indicate the amount and choose one of the available methods of withdrawals to crypto-wallets. Indicate correspondent crypto-address and press 'Withdraw'.
- To finish the process of creation of withdrawal request, you will need to verify yourself. You will see the notification 'We need to verify your account to complete your transaction. Please give the app permission to access your camera. Please prepare your ID document and give permission for Libertex app to have access to the camera on your phone/ laptop.'
- Please select the type of ID document you will use, and upload the document.
After that please follow the instructions of the system to verify your face.
System will need some time to check the documents and confirm it with facial recognition. We advise you not closing the verification window. Once documents are verified, your withdrawal request will be created and processed.
- Please pay attention that in case of any data mismatch, additional checks might be needed and the process can take more time to verify your documents.
- In case you will close the page before documents are verified, your withdrawal request will not be created.
Once you have successfully passed this procedure for withdrawal to any of your crypto-wallets, for the following withdrawals to the same wallet you will not need to go through the verification process again. When creating a withdrawal request to any new crypto-wallet, you will need to pass only the step with the facial recognition.
Please pay attention to the following steps that you need to pass when creating a withdrawal request to your new crypto-wallet.
- Press on 'Withdraw Funds' - 'Withdrawal requests' - 'New request'. Choose the account number, indicate the amount and choose one of the available methods of withdrawals to crypto-wallets. Indicate correspondent crypto-address and press 'Withdraw'.
- To finish the process of creation of withdrawal request, you will need to verify yourself. You will see the notification 'We need to verify your account to complete your transaction. Please give the app permission to access your camera. Please prepare your ID document and give permission for Libertex app to have access to the camera on your phone/ laptop.'
- Please select the type of ID document you will use, and upload the document.
After that please follow the instructions of the system to verify your face.
System will need some time to check the documents and confirm it with facial recognition. We advise you not closing the verification window. Once documents are verified, your withdrawal request will be created and processed. - Please pay attention that in case of any data mismatch, additional checks might be needed and the process can take more time to verify your documents.
- In case you will close the page before documents are verified, your withdrawal request will not be created.
Once you have successfully passed this procedure for withdrawal to any of your crypto-wallets, for the following withdrawals to the same wallet you will not need to go through the verification process again. When creating a withdrawal request to any new crypto-wallet, you will need to pass only the step with the facial recognition.