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Funding of the account

Payment processing schedule during holidays

 

Depositing funds using EchelonPay, USDT (TRC-20)

This deposit method is only available for Ukraine, Uzbekistan, Kazakhstan, Moldova and Tajikistan, Israel, Georgia.

'Transfer to bank card' deposit method for Ukraine
Conversion rate when depositing or withdrawing

When transferring funds in a currency other than the US dollar, the amount of the transferred funds is converted into US dollars at the rate at the time of crediting to the trading account.

How can I fund my account?

You can select your preferred payment method after you go to the Deposit menu within the Trading Platform. Currently, we have the following payment methods available:

How to transfer funds between accounts in the Personal Account (internal transfer)?

You can transfer funds between accounts within one Personal Account. To do so, use the Internal transfers feature.

There was en error when processing my deposit. What should I do?

In case of any issues related to depositing, please contact our support team via the feedback form or via email at [email protected] .

I have funded my account through wire transfer, but the funds have not been credited to my trading account yet. What should I do?

Please note bank wire transfer takes from 2 to 5 business days to process.

I sent funds via wire transfer, but I forgot to specify my Trading Account Number or specified it incorrectly. What should I do now?

Such a transaction will be considered Unidentified until you contact us via email or phone with further details.