Skip to main content

I sent funds via wire transfer, but I forgot to specify my Trading Account Number or specified it incorrectly. What should I do now?

Such a transaction will be considered Unidentified until you contact us via email or phone with further details. In your email, please specify the amount, date bank name, address (city / town), and the bank's SWIFT code.

If this is the case, please contact us by sending an email at [email protected] or via the feedback form on our website.

Did you find it helpful?