Funding of the account : Help and Support FCIL

How can I fund my account?

You can select your preferred payment method after you go to the Deposit menu within the Trading Platform. Currently, we have the following payment methods ...

Conversion rate when depositing or withdrawing

When transferring funds in a currency other than the US dollar, the amount of the transferred funds is converted into US dollars at the rate at the time o...

There was en error when processing my deposit. What should I do?

In case of any issues related to depositing, please contact our support team via the feedback form or via email at money@libertex.org . In your message, p...

I have funded my account through wire transfer, but the funds have not been credited to my trading account yet, What should I do?

Please note bank wire transfer takes from 2 to 5 business days to process. If you have funded your account via wire transfer using Libertex account deta...

I sent funds via wire transfer, but I forgot to specify my Trading Account Number or specified it incorrectly. What should I do now?

Such a transaction will be considered Unidentified until you contact us via email or phone with further details. In your email, please specify the amount, ...

I have funded my account through wire transfer, but the funds have not been credited to my trading account yet, What should I do?

Please note bank wire transfer takes from 2 to 5 business days to process. If you have funded your account via wire transfer using Libertex account det...

Payments processing schedule during holidays.

Bank wire transfers (in USD, KZT, EUR) Incoming payments Outgoing payments 30.12.2019 Standard schedule Standard schedule 31.12.201...