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What should you do if the system considers you to be a robot?

If you are using the link in a browser, please try using a different browser. Our Company recommends using Google Chrome or Mozilla Firefox. Also, you should clear your cache and cookies of the browser for the website to function correctly.

If you are using an app for iOS (iPhone, iPad), please try changing your internet access point or using a VPN. For Android phones, change the internet access point, clear the mobile phone's cache and restart the application.

If you have completed all the steps mentioned above but Libertex is still unavailable, please let us know via feedback form and attach a screenshot of the error showing the URL string (for the browser version) and describe the steps you performed.

If you received a loss on a transaction while the platform was unavailable, please fill in the application at the link.

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